TERMS & CONDITIONS
Last updated January 22, 2026
These Terms & Conditions apply to all purchases and use of this website. By accessing our website and/or placing an order, you agree to be bound by these Terms & Conditions.
1. GENERAL
This website operates as an independent merchandise store. All products are sold directly by us. We reserve the right to update, change, or replace any part of these Terms & Conditions at any time. Any changes will take effect immediately upon being posted on the website.
2. ELIGIBILITY
By using this website, you confirm that you are at least the age of majority in your country of residence, or that you have permission from a parent or legal guardian.
3. PRODUCTS & AVAILABILITY
All products are subject to availability and are often released in limited quantities. We reserve the right to limit or discontinue any product at any time without prior notice.
Product descriptions, images, and prices are provided as accurately as possible. Minor variations in color or appearance may occur and do not constitute a defect.
4. PRICES & PAYMENTS
All prices are listed in euros (€) unless stated otherwise and include applicable taxes unless specified.
Payments are processed securely through third-party payment providers. We do not store or have access to your full payment details.
We reserve the right to refuse or cancel any order if fraud, unauthorized transactions, or pricing errors are suspected.
5. ORDERS & CONFIRMATION
Once you place an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. A contract is formed only once your order has been accepted and dispatched.
We reserve the right to cancel orders due to stock issues, pricing errors, or suspected misuse. If payment has already been made, a full refund will be issued in such cases.
6. SHIPPING & DELIVERY
Shipping is offered as standard shipping with tracking only. Estimated delivery times are provided in good faith and are not guaranteed.
We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.
For full details, please refer to our Shipping & Delivery Policy.
7. RETURNS & REFUNDS
Returns are accepted only under strict conditions. Items must be unused, unopened, and in their original packaging. Opened items are not eligible for return under any circumstances.
Approved returns are compensated with store credit by default. Refunds to the original payment method are only issued where legally required.
For full details, please refer to our Returns & Refunds Policy.
8. INTELLECTUAL PROPERTY
All content on this website, including but not limited to logos, images, text, designs, and graphics, is our property or used with permission and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without prior written consent.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, we are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits liability where it cannot be excluded under applicable law.
10. PRIVACY
Your use of this website is also governed by our Privacy Policy, which explains how we collect and protect your personal data.
11. FORCE MAJEURE
We are not liable for failure or delay in performance caused by events beyond our reasonable control, including but not limited to natural disasters, strikes, pandemics, carrier delays, or governmental actions.
12. GOVERNING LAW
These Terms & Conditions are governed by and construed in accordance with the laws of the Netherlands, without regard to conflict of law principles.
13. CONTACT
If you have any questions about these Terms & Conditions, please contact us via:
- Online contact form: http://www.dondestamariposa.com/contact
These Terms & Conditions apply solely to purchases made through this website.